Terms of Use

ACCEPTANCE OF TERMS
These Terms of Use create a binding agreement. These Terms of Use apply to all: (a) transactions between you and Tropolis Group LLC doing business as (dba) IT Tropolis, (b) use of website located at: www.ittropolis.com and IT Tropolis software and services (the “Product” or “software” or “service”), (c) use of the websites located at www.ittropolis.com and www.tropolisgroup.com, (collectively, the “Sites”), and (d) your access to and use of calculators, resources, text, pictures, graphics, logos, button items, icons, images, works of authorship and other information and all revisions, modifications, and enhancements thereto (the “Content”).
YOUR ORDER OF, USE OF, AND ACCESS TO, THE PRODUCT, SERVICES, SITES AND CONTENT ARE SUBJECT TO ALL TERMS OF USE CONTAINED HEREIN AND ALL APPLICABLE LAWS AND REGULATIONS. PLEASE READ THESE TERMS OF USE CAREFULLY. YOUR ORDER OF, ACCEPTANCE OF, USE OF, AND/OR ACCESS TO, THE PRODUCT, SITES AND/OR CONTENT CONSTITUTES YOUR AGREEMENT TO ABIDE BY EACH OF THE TERMS OF USE SET FORTH HEREIN. IF YOU DO NOT AGREE WITH ANY OF THESE TERMS OR CONDITIONS, DO NOT ORDER, USE OR ACCESS ANY PRODUCT, SITE OR CONTENT, OR ANY OF THE INFORMATION WITHIN THE PRODUCT, SITE, OR CONTENT.

PRIVACY STATEMENT AND PERSONAL INFORMATION
Tropolis Group LLC dba IT Tropolis respects your privacy and permits you to control the treatment of your personal information. Tropolis Group LLC dba IT Tropolis may use your personal information to the extent necessary to process your order and/or engage in business maintenance. A complete statement of Tropolis Group LLC dba IT Tropolis ‘s current Privacy Statement can be found by clicking here. The Privacy Statement is expressly incorporated into these Terms of Use by this reference. By submitting a contact request and/or an order, you acknowledge receipt of our Privacy Statement and agree to its terms.

USE OF THE PRODUCT
In consideration of your order of, access to, and/or use of any Products, Services, Sites, and/or Content you agree to provide true, accurate, complete and current information about yourself when prompted to do so by a registration or requested to do so by Tropolis Group LLC dba IT Tropolis . By registering, you certify that you are eighteen (18) years of age or older. If any information you provide is untrue, inaccurate or not current, or if Tropolis Group LLC dba IT Tropolis has reasonable grounds to suspect that such information is untrue, inaccurate or not current, Tropolis Group LLC dba IT Tropolis , at its sole discretion, has the right to suspend or terminate your order of, use of, and/or access to, any Products, Services, Sites, and/or Content, and refuse all current or future orders of, use of, and/or access to, any Products, Services, Sites, and/or Content, or suspend or terminate any portion thereof. Further, you agree that Tropolis Group LLC dba IT Tropolis will not be liable to you, your minor children or any third party if Tropolis Group LLC dba IT Tropolis suspends or terminates your order of, use of, or access to any Products, Services, Sites, and/or Content, or any portion thereof, for any reason.

LICENSE GRANT AND RESTRICTIONS
Tropolis Group LLC dba IT Tropolis grants you the following rights provided that you comply with all of the Terms of Use herein. You may use the software solely to obtain information about Tropolis Group LLC dba IT Tropolis as provided in the content and request contact from Tropolis Group LLC dba IT Tropolis. If you download software from the Site, the software, including all files and images contained in or generated by the software, and accompanying data are deemed to be licensed to you by Tropolis Group LLC dba IT Tropolis , for your personal, noncommercial, home use only. Tropolis Group LLC dba IT Tropolis does not transfer either the title or the intellectual property rights to the software, and Tropolis Group LLC dba IT Tropolis retains full and complete title to the software as well as all intellectual property rights therein. You may not sell, redistribute, or reproduce the software, nor may you decompile, reverse-engineer, disassemble, or otherwise convert the software to a human-perceivable form. All trademarks and logos are owned by Tropolis Group LLC dba IT Tropolis or its licensors and you may not copy or use them in any manner. You are not licensed or permitted under this agreement to do any of the following: (i) attempt to access any other Tropolis Group LLC dba IT Tropolis systems, programs or data that are not made available for public use; (ii) copy, reproduce, republish, upload, post, transmit, resell or distribute in anyway the material from the Sites; (iii) work around any technical limitations in the software, use any tool to enable features or functionalities that are otherwise disabled in the software, or decompile, disassemble, or otherwise reverse engineer the software except as otherwise permitted by applicable law, (iv) use the software for any commercial purpose (v) perform or attempt to perform any actions that would interfere with the proper working of the software, prevent access to or the use of the software by Tropolis Group LLC dba IT Tropolis’ other licensees or customers, or impose an unreasonable or disproportionately large load on Tropolis Group LLC dba IT Tropolis’ infrastructure; or (vi) otherwise use the Software except as expressly allowed by a separate license agreement.


INDEMNITY
You agree to indemnify Tropolis Group LLC dba IT Tropolis for certain of your acts and omissions. You agree to indemnify, defend, and hold harmless Tropolis Group LLC dba IT Tropolis , its affiliates, officers, directors, employees, agents, and representatives from any and all third party claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs) arising from your access to or use of the Sites, your violation of these Terms of Use, or your infringement, or infringement by any other user of your account, of any Intellectual property or other right of any person or entity. Tropolis Group LLC dba IT Tropolis will notify you promptly of any such claim, loss, liability, or demand, and will provide you with reasonable assistance, at your expense, in defending any such claim, loss, liability, damage, or cost. You must indemnify and defend Tropolis Group LLC dba IT Tropolis against any claims or lawsuits, including attorneys’ fees that arise from or result from the use of the software on a professional or commercial basis.

USER CONTENT
You grant Tropolis Group LLC dba IT Tropolis a license to use the materials you post to the Sites. By posting, downloading, displaying, performing, transmitting, or otherwise distributing information or other content (“User Content”) to the Sites, you are granting Tropolis Group LLC dba IT Tropolis , its affiliates, officers, directors, employees, agents, and representatives a license to use User Content in connection with the operation of the Internet business of Tropolis Group LLC dba IT Tropolis , its affiliates, officers, directors, employees, agents, and representatives, including without limitation, a right to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat User Content. You will not be compensated for any User Content. You agree that Tropolis Group LLC dba IT Tropolis may publish or otherwise disclose your name in connection with your User Content. By posting User Content on the Site, you warrant and represent that you own the rights to the User Content or are otherwise authorized to post, distribute, display, perform, transmit, or otherwise distribute User Content.

HELP AND SUPPORT
Tropolis Group LLC dba IT Tropolis may use a variety of methods (e.g., in-product, Internet, e-mail, chat, fax and phone) to provide technical support and customer service in connection with the software and Tropolis Group LLC dba IT Tropolis services. The Terms of Use governing the offering of this support, which may require the payment of an additional fee, are subject to change as announced by Tropolis Group LLC dba IT Tropolis from time to time.

THIRD PARTY WEBSITES
The software and services may contain or reference links to websites operated by third parties (“Third Party Websites”). These links are provided as a convenience only. Such Third Party Websites are not under the control of Tropolis Group LLC dba IT Tropolis . Tropolis Group LLC dba IT Tropolis is not responsible for the content of any Third Party Website or any link contained in a Third Party Website. Tropolis Group LLC dba IT Tropolis does not review, approve, monitor endorse, warrant, or make any representations with respect to Third Party Websites, and the inclusion of any link in the software or services is not and does not imply an affiliation, sponsorship, endorsement, approval, investigation, verification or monitoring by Tropolis Group LLC dba IT Tropolis of any information contained in any Third Party Website. In no event will Tropolis Group LLC dba IT Tropolis be responsible for the information contained in such Third Party Website or for your use of or inability to use such website. Access to any Third Party Website is at your own risk, and you acknowledge and understand that linked Third Party Websites may contain terms and privacy policies that are different from those of Tropolis Group LLC dba IT Tropolis. Tropolis Group LLC dba IT Tropolis is not responsible for such provisions, and expressly disclaim any liability for them.

PAYMENT & COLLECTION
In the event you owe Tropolis Group LLC dba IT Tropolis any amounts related to your licensing of the product and/or services rendered, Tropolis Group LLC dba IT Tropolis reserves the right to seek collection of any amount unpaid.

USER ID AND PASSWORD SECURITY
When you use or access the Sites or Products, you may also be asked to provide a user name and password. You are the only person authorized to use your user ID and password. You are entirely responsible for maintaining the confidentiality of your user ID and password. You shall not permit or allow other persons to have access to or use your user ID and password, except if you choose to provide that information to Tropolis Group LLC dba IT Tropolis ‘s authorized technical support personnel to assist you. You are responsible for the use of the Product under your user ID. You agree to notify Tropolis Group LLC dba IT Tropolis immediately on any unauthorized use of your account, user name, or password. Tropolis Group LLC dba IT Tropolis shall not be liable for any loss that you incur as a result of someone else using your password, either with or without your knowledge. You may be held liable for any losses incurred by Tropolis Group LLC dba IT Tropolis , its affiliates, officers, directors, employees, consultants, agents, and representatives due to someone else’s use of your account or password. Tropolis Group LLC dba IT Tropolis will not disclose your password if you lose or forget it. You are responsible for protecting the information on your computer such as by installing anti-virus software, updating your software, password protecting your files, and not permitting third party physical or electronic access to your computer.

ARBITRATION
YOU UNDERSTAND AND AGREE THAT ALL CLAIMS, DISPUTES OR CONTROVERSIES BETWEEN YOU (OR ANY OF YOUR MINOR CHILDREN) AND TROPOLIS GROUP LLC DBA IT TROPOLIS, AND ITS PARENTS, AFFILIATES, SUBSIDIARIES OR RELATED COMPANIES, INCLUDING BUT NOT LIMITED TO TORT AND CONTRACT CLAIMS, CLAIMS BASED UPON ANY FEDERAL, STATE OR LOCAL STATUTE, LAW, ORDER, ORDINANCE OR REGULATION, AND THE ISSUE OF ARBITRABILITY, SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION AT A LOCATION DETERMINED BY THE ARBITRATOR. ANY CONTROVERSY CONCERNING WHETHER A DISPUTE IS ARBITRABLE SHALL BE DETERMINED BY THE ARBITRATOR AND NOT BY THE COURT. THE PARTIES SHALL SPLIT THE FEE FOR ARBITRATION. JUDGMENT UPON ANY AWARD RENDERED BY THE ARBITRATOR MAY BE ENTERED BY ANY STATE OR FEDERAL COURT HAVING JURISDICTION THEREOF.

MODIFICATION OF PRODUCT Tropolis Group LLC dba IT Tropolis may, at its discretion, modify or discontinue any of the Product, Services, Sites or Content, or any portion thereof, with or without notice. You agree that Tropolis Group LLC dba IT Tropolis will not be liable to you, your minor children or any third party for any modification or discontinuance of any of the Product, Services, Sites or Content.

NOTICE OF PROSECUTION
For online customers, access to and use of password protected and/or secure areas of the Sites are restricted to authorized users only. Unauthorized individuals attempting to access these areas of the Sites may be subject to prosecution.

ON-LINE REQUIREMENTS
You must have an email address and a Java-compatible browser to receive your Product or Service online. As an online customer, you agree that Tropolis Group LLC dba IT Tropolis may send Communications to you by email and/or may make Communications available to you by posting them at one or more of our Sites. You Consent to receive these Communications electronically. The term “Communications” means any notice, record, agreement, or other type of information that is made available to you or received from you in connection with the Product, Services or Sites. To ensure receipt of all notifications, you are obligated to update the email address on file when your email address changes.

NO WARRANTY BY TROPOLIS GROUP LLC DBA IT TROPOLIS
You expressly understand and agree that your use of the Product, Services, Sites and Content is at your sole risk. All Product, Services, Sites and Content are provided on an “as is” or “as available” basis. Tropolis Group LLC dba IT Tropolis and its suppliers expressly disclaim all warranties, guarantees and conditions of any kind whether express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, title or noninfringement. The information contained in the Product, Services, Sites, Content or other materials you may receive from Tropolis Group LLC dba IT Tropolis do not constitute legal, tax, accounting or other professional advice. Tropolis Group LLC dba IT Tropolis makes no warranty that (i) the Product and Content are accurate, timely, uninterrupted or error-free; and (ii) any results that may be obtained from the use of the product or content will be reliable.

LIMITATION OF LIABILITY
You understand and agree that Tropolis Group LLC dba IT Tropolis will not be liable to you (or any of your minor children) for any direct, indirect, incidental, special, consequential or exemplary damages resulting from or in any way connected to your access to, use, or inability to use the product, services, sites, content or membership benefits, or from your access to, use of, inability to use, or reliance upon any linked web site (if applicable), even if Tropolis Group LLC dba IT Tropolis has been advised of the possibility of those damages. Some jurisdictions either do not allow or place restrictions upon the exclusion or limitation of damages in certain types of agreements; for these jurisdictions, the aforementioned limitation on liability shall be to the maximum degree permitted by applicable law. If, notwithstanding the above, liability is imposed upon Tropolis Group LLC dba IT Tropolis , then you agree that Tropolis Group LLC dba IT Tropolis’ total liability to you (and any of your minor children) for any or all of your losses or injuries (or those of your minor children) from Tropolis Group LLC dba IT Tropolis’ acts or omissions, regardless of the nature of the legal or equitable claim, shall not exceed the amount paid by you to Tropolis Group LLC dba IT Tropolis for the product(s) and service(s) you purchase from Tropolis Group LLC dba IT Tropolis.

TRADEMARKS
You acknowledge and agree that Tropolis Group LLC dba IT Tropolis and the Sites’ names, logos, page headers and other terms, phrases, graphics, and icons are common law or registered trademarks, service marks, and/or trade dress of Tropolis Group LLC dba IT Tropolis (collectively “Marks”). You agree you will not use any such Content or Marks for any purpose without the appropriate prior written authorization. Tropolis Group LLC dba IT Tropolis’ Marks may not be used in connection with any product or service that is not Tropolis Group LLC dba IT Tropolis’, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Tropolis Group LLC dba IT Tropolis . All other trademarks, product names, or logos not owned by Tropolis Group LLC dba IT Tropolis that appear on the sites are the property of their respective owners.

COPYRIGHTS
Tropolis Group LLC dba IT Tropolis has in place certain legally mandated procedures regarding allegations of copyright infringement occurring on the Site or with the Product. All Content included on the Sites, such as text, graphics, logos, button items, icons, images, data compilation, is the property of Tropolis Group LLC dba IT Tropolis or its suppliers and is protected by United States and international copyrights laws. All software used on this site is the property of Tropolis Group LLC dba IT Tropolis or its software suppliers and is protected by United States and international copyright laws Reproduction of such content, in whole or in part, is prohibited without prior consent. Tropolis Group LLC dba IT Tropolis has adopted a policy that provides for the immediate suspension and/or termination of any user who is found to have infringed on the rights of Tropolis Group LLC dba IT Tropolis or of a third party, or otherwise violated any Intellectual property laws or regulations. Tropolis Group LLC dba IT Tropolis ‘s policy is to investigate any allegations of copyright infringement brought to its attention. If you have evidence, know, or have a good faith belief that your rights or the rights of a third party have been violated and you want Tropolis Group LLC dba IT Tropolis to delete, edit, or disable the material in question, you must provide Tropolis Group LLC dba IT Tropolis with all of the following information: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed; (b) identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works; (c) identification of the material that is claimed to be infringed or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and Information reasonably sufficient to permit Tropolis Group LLC dba IT Tropolis to locate the material; (d) information reasonably sufficient to permit Tropolis Group LLC dba IT Tropolis to contact you, such as an address, telephone number, and if available, an electronic mail address at which you may be contacted; (e) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, Its agent, or the law; and (f) a statement that the Information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that Is allegedly infringed. For this notification to be effective, you must provide it to Tropolis Group LLC dba IT Tropolis’ designated agent at: (800) 932-0271.

COMPLIANCE WITH INTELLECTUAL PROPERTY LAWS
When accessing the Site or using the Product, you agree to obey the law and to respect the intellectual property rights of others. Your use of the Product and the Site is at all times governed by and subject to laws regarding copyright ownership and use of intellectual property. You agree not to upload, download, display, perform, transmit, or otherwise distribute any information or content in violation of any third party’s copyrights, trademarks, or other intellectual property or proprietary rights. You agree to abide by laws regarding copyright ownership and use of intellectual property, and you shall be solely responsible for any violations of any relevant laws and for any infringements of third party rights caused by any content you provide or transmit, or that is provided or transmitted using your User ID. The burden of proving that any content does not violate any laws or third party rights rests solely with you.

INAPPROPRIATE CONTENT
You shall not make the following types of content available. You agree not to upload, download, display, perform, transmit, or otherwise distribute any content that (a) is libelous, defamatory, obscene, pornographic, abusive, or threatening; (b) advocates or encourages conduct that could constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or foreign law or regulation; or (c) advertises or otherwise solicits funds or is a solicitation for goods or services. Tropolis Group LLC dba IT Tropolis reserves the right to terminate your receipt, transmission, or other distribution of any such material using the Product, and, if applicable, to delete any such material from its servers.

REFUND POLICY
Products and services provided by Tropolis Group LLC dba IT Tropolis are non refundable. Once software access has been purchased online or services have been provided online it is presumed to have been used and refunds will not be provided. Your satisfaction is our primary goal so please direct any questions prior to purchasing to customerservice@ittropolis.com . Your billing statement will show a charge from Tropolis Group LLC for the product. Tropolis Group LLC dba IT Tropolis corporate address is 9170 Blackbird Avenue, Fountain Valley, CA 92708. The toll-free phone number is (800) 932-0271.

CALIFORNIA USE ONLY
The Sites are controlled and operated by Tropolis Group LLC dba IT Tropolis from its offices in the State of California. Your use of or access to the Sites should not be construed as Tropolis Group LLC dba IT Tropolis ‘s purposefully availing itself of the benefits or privilege of doing business in any state or jurisdiction other than California.

GOVERNING LAW
These Terms of Use shall be construed in accordance with and governed by the laws of the United States and the State of California, without reference to their rules regarding conflicts of law. You hereby irrevocably consent to the exclusive jurisdiction of the state or federal courts in California in all disputes arising out of or related to the use of the Products, Services or Sites.

SEVERABILITY; WAIVER
If, for whatever reason, a court of competent jurisdiction finds any term or condition in these Terms of Use to be unenforceable, all other Terms of Use will remain unaffected and in full force and effect. No waiver of any breach of any provision of these Terms of Use shall constitute a waiver of any prior, concurrent, or subsequent breach of the same or any other provisions hereof, and no waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party.

ENTIRE AGREEMENT
These Terms of Use, the Privacy Statement, and other policies Tropolis Group LLC dba IT Tropolis may post constitute the entire agreement between Tropolis Group LLC dba IT Tropolis and you in connection with your use of the Sites (if applicable), the Product, and the Content, and supersede any prior versions of the Terms of Use, if applicable. In the event of a conflict between any other notice, policy, disclaimer or other term contained in the Sites or otherwise, these Terms of Use will control. The section headings are for convenience only and do not have any force or effect.

MODIFICATIONS
You agree to abide by these Terms of Use, as they may be amended by Tropolis Group LLC dba IT Tropolis from time to time in its sole discretion. Tropolis Group LLC dba IT Tropolis may, in its sole discretion and without prior notice, (a) revise these Terms of Use; (b) modify the Site and/or the Products and/or the Services; and (c) discontinue the Site and/or Products and/or Services at any time. Tropolis Group LLC dba IT Tropolis shall post any revision to these Terms of Use to the Site, and the revision shall be effective immediately on such posting. Customers should check the Sites regularly for updates to these Terms of Use. Each time you order, access or use any of the Product, Services, Sites, and/or Content, you signify your acceptance and agreement, without limitation or qualification, to be bound by the then current Terms of Use. The Terms of Use are effective until terminated by Tropolis Group LLC dba IT Tropolis. In the event of termination, the Intellectual Property, Indemnity, and Limitations of Liability provisions set forth in these Terms of Use will survive.